We may collect the following Data, which includes personal Data, from you:
We collect Data in the following ways:
Savona will collect your Data in a number of ways, for example:
To the extent that you access the Website, we will collect your Data automatically, for example:
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
We may share your Data with the following groups of people for the following reasons:
We will use technical and organisational measures to safeguard your Data, for example:
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
You have the following rights in relation to your Data:
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
You may contact Ilfracombe Wholesale Grocers Limited trading as Savona Foodservice South West and Savona Provisions Limited trading as Savona by email at email@example.com.
16 October 2019
Below is a list of the cookies that we use. We have tried to ensure this is complete and up-to-date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
These help make our website usable by enabling basic functions like page navigation and access to your lists, personal pricing, order history etc. These cookies are essential to provide you with services available through our website and the website cannot function properly without them. We use the following strictly necessary cookies:
These enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. These cookies are used to provide you with a more personalized experience on our website and to remember choices you make when you use our website. We use the following analytical/performance cookies:
These cookies are used to collect information to analyse the traffic to our website and how customers are using our website. For example, these cookies may record things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you. We use the following analytical and performance cookies:
These cookies are used to show personalised promotions and advertising that is likely to be of interest to your business based on your purchasing and browsing habits. These cookies may combine information they collected from our website with other information they have independently collected relating to your web browser's activities across their network of websites. Without these targeting or advertising cookies, you will still see adverts in exactly the same places on our website but they will not be relevant to you. We use the following targeting cookies:
All items contained within our product list are subject to market fluctuations, and therefore product availability, sizes or prices may change from time to time. There may be a split case surcharge for any products where the case may be split. Prices subject to VAT where applicable.
At time of uploading to our website, product names, codes and pricing are correct. Whilst every care has been taken to ensure the additional nutritional and dietary information is correct, the Dietary Data has been supplied by the respective brand owners and we are not responsible for the accuracy or completeness of this data. The information is provided in good faith but is for general information purposes only. To ensure that you have the most up-to-date information please check the product label on delivery.
After placing an order on our website you will receive an order confirmation email if your registered email address is correct. The order confirmation lists estimated prices and is not an invoice. For items sold by weight, the exact price may vary depending on the weight of items supplied. All items are subject to stock availability and price fluctuations. Your invoice will accurately record these variances.
Goods will be supplied on a ‘cash on delivery’ basis unless credit facilities have been arranged. Credit facilities and monthly accounts are available subject to satisfactory detail and references being provided. These facilities may be withdrawn if settlements are made outside our terms. Accounts become overdue on the 14th day of the month following deliveries. Further orders may be refused if accounts become overdue. Interest may be charged if accounts are not settled when due. A charge will be made for any cheques returned to us due to unavailable funds.
Goods must be checked at the time of delivery and we regret that we will not be able to accept claims for credit for shortages or damages notified after delivery. We regret that we cannot accept requests for collections of chilled and frozen due to HACCP controls.
In the event of any item found to be of an unsatisfactory nature, substance or quality, we must be notified immediately with details of delivery date, product and reason for return. Drivers cannot accept returns without the appropriate documentation. Both the contents and packaging must be returned. Credit will only be raised after inspection at our premises. Credit will not be issued if goods have passed their “best before” date, have been incorrectly stored or have become contaminated by other products.
Last minute deliveries will be conducted wherever possible and may carry a charge.
Savona retains title of goods until paid for in full.
Errors and omissions excepted.
Erudus Software information: Erudus icons and icon font are licensed under the MIT License: https://opensource.org/licenses/mit-license.html - Copyright 2017 Erudus Limited. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. The software is provided “as is”, without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. in no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the software or the use or other dealings in the software.
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